What are the different types of customers for food services.. ?
*1.(1). Customer for food: (Top of current page)
Are you hungry ? Are your searching for foods at home ? oh ! Your desired food is not available @home, you have to buy ? Now you are customer.
To whom you are customer ? You are customer to retail shop or to restaurant. Have you ever think that, they are also someone's customer ! So, who are they ?? They are food processing industries. We are getting huge qty. processed foods from this industry. As you know they are also buying all these from someone as customer & their supplier is OUR BELOVED FARMERS.
They are also buying their raw materials & equipment's from others.
So, now based on your business you have to make a list of your customer & take their contact details. Once you have their contact details you can promote your products through on call service or bulk SMS through mobile operators.
Like, you are a restaurant owner & you have lists of your regular customer, you can send a simple SMS by mentioning your current offers of best menu and their may be option also to skip the SMS in future. Human being always prioritize which are in front of them or which are moving on their brain.
Retail customer: You are selling to a specific person or providing delivery service against a single person or single family order is your retail customer.
Corporate customer: If you are selling services & goods to any company or firm is your corporate customer. Like, you are delivering lunch package to a office for number of employees is your corporate customer.
How to get customers for hotel and restaurants_
1.(1).(1).Invite friends: This is the very primary stage to get future customers as if you invite your friends they will also invite some of uncommon faces for next treat and this way you will get customers.
1.(1).(2).Reach customers _ offline & online: You have to target your customers & then need to set a goal how reach them through online and offline to get the best effective result.
1.(1).(3).Influencers: Some of your customers may work as influencer if they get the desired and more than expectations from your menus and services.
1.(1).(4).Press: This is the way of getting rapid responses as press is a way which is working so faster to get mass attraction.
1.(1).(5).Build community: You also can build a community to boost your customer list. Start to try with surrounding peoples who are interested then see the result.
1.(1).(6).Referrals /Promote/ Online reviews: You also can boost your customer list by getting referrals from existing customer, promote your products and services through available way and by getting online reviews.
1.(1).(7).Networking/ Social identity: You can develop a proper network or social identity to get new faces in your range to boost your business.
1.(1).(8).Discounts and incentives: Offering discounts and incentives in special occasion or in targeted season is also a oldest and greatest way to get customers.
1.(1).(9).Re-contact/ Identify clients: To make a contact list of customers with identity proof is a usual way to keep track for future and you can re-contact with them in purpose of sharing your offers/deals to get back them continuously.
1.(1).(10).Website/Findable online/Online home base/Online media center/Social media: User of internet marketer is increasing significantly and as a part of online marketing you also can add your business with this global competition.
1.(1).(11).Content-sharing program: A content sharing program is the way to do your marketing for specific products, offers and deals.
1.(1).(12).Complementary businesses Partner: You also can make business partners only as a work and get paid policy part. They will work to get new sales and according performance they will receive payment. They will share your overall goodwill with targeted audiences.
1.(1).(13).Display places: Choose the best display places to make your products and brand visible to others to get the most attention to boost your sales.
1.(1).(14).Mouth publicity: Mouth publicity is the continuous way to get a instant or short term feedback as it focused on nearest probable customers.
1.(1).(15).Offer free samples: It's a traditional way to boost your sales onward and everyone has a basic idea about this strategy.
1.(1).(16).Position yourself: This is the vital thing and yes it's matter. If you make your own positon on that level you will get the best result. Make your brand value as well as highlight your position.
1.(1).(17).Follow up: Make a list of points you should maintain regularly to get the desired feedback from opposite and keep following up on a fruitful way with proper policy.
Customers Type_
The Different Types of Customers You'll Encounter in the Food Industry and Restaurants
No matter what industry you’re in, you will always run into different types of customers. Some are easier to deal with than others and some require special handling if you want them to keep coming back. The customer base in the food industry and restaurants can be especially tricky to deal with because there are so many different types of people you have to take care of. Here is a list of the most common types of customers you might find in this industry, as well as tips on how to handle them effectively so they come back time and time again.
Hungry
When you work at a restaurant, there are several different types of customers that can make or break your night. If you've never worked on a food-service job before, here are some helpful tips for keeping these types happy. The first type is typically pretty easy to deal with; it's your average patron. They walk into your establishment, sit down at their table, order some food and maybe even get dessert or drinks to go.
Kids
While most customers don’t consider kids a nuisance or any different from adults, young children often have trouble behaving themselves in restaurants. Whether it’s refusing to sit still, screaming for no reason, running around or making loud noises, little kids can make dining out awkward for other diners—not to mention stressful for parents! It helps to be prepared before you head out with your brood.
Picky
Customers that are picky have a high desire for perfection. They will spend more time than usual eating out, but they don’t go to many places because nothing matches their standards. If you can cater to picky customers, you will have them as long-term customers because once they find a place that satisfies their standards, they won’t be going anywhere else. But if they come across even one minor thing wrong with your food or service, they will end up leaving and never coming back.
Smelly
Everyone knows that some customers are more smelly than others, but if you’re going to be working close with your customers, then you’re going to have to know how to deal with them. Smelly customers can come from anywhere: they can be chefs trying out new recipes at home before serving them at work, foodies who love eating everything, or people who are just not aware of their personal hygiene.
Disruptive
This type of customer—and there are many out there—won’t settle for anything less than your best service. Nothing, it seems, will ever be good enough. While they can be tough to deal with at times, rewarding them with top-tier service often leads to a long-term relationship. Focus on their preferences and cater to their needs. They want attention, but they also want respect.
Unwilling to pay
It’s a customer’s job to find you—so if you don’t fit their needs, they won’t come back. If your prices are too high or you require unreasonable amounts of notice for catering an event, for example, these customers won’t patronize your business.
Newbie
A newbie customer is anyone who’s never been to your restaurant before. As someone who’s just trying out your establishment for the first time, they have no established preferences—and could be more easily persuaded than a repeat customer. Newbies are relatively easy to please; they simply want a good experience and will reward it with positive word-of-mouth advertising. Your job is to give them that satisfying first visit.
1.(1).(18).Angry customers: Whenever you’re dealing with a customer, it’s important to be aware that you never know what kind of mood they might be in. While some customers may just want to place an order, others may have something specific they need, or want, at that time—and will let you know about it. Angry customers can ruin your business, so always be on your best behavior around them.
1.(1).(19).Cheap customers: Some customers are cheap customers, or penny pinchers. These people will only spend money if it’s absolutely necessary for them to do so. For example, a restaurant’s most expensive steak option might have cheaper equivalents on the menu. Because cheap customers will likely opt for their cheaper options instead of higher-priced ones, your employees need to be aware of which items these kinds of people tend to buy.
1.(1).(20).Couple: This customer is pretty easy to please. They’re simply happy you exist, have a menu they like, have food that tastes good and are capable of delivering it promptly. There’s not much more to it than that. Be prepared for a high number of these customers when your restaurant first opens but, if you treat them well, they should remain loyal for quite some time (although probably not forever). If there's one thing to remember with couple customers, don't treat them like single customers!
1.(1).(21).Delighted: When you’re a food-service worker, there are all kinds of customers you’ll encounter. But, have you ever thought about how different those customers actually are? To help guide your behavior when dealing with different types of people, here are some things to keep in mind: Type #1: Delighted: Be thrilled these customers exist. It means they love what you do so much that they want to show it by offering tips.
1.(1).(22).Detached: A customer who is detached will come into your business with a particular task or need. They might be shopping for groceries, to pick up dinner, or visiting your coffee shop because they’re waiting for an appointment—and while they might be open to suggestions from you on new products or promotions, their primary focus is not going to be on you as a brand.
1.(1).(23).Devoted: These are your most loyal customers. They’re frequenting your restaurant or grocery store almost every day and they’re not going anywhere any time soon. These customers can also be referred to as regulars, which is basically just another way of saying that they’re devoted customers.
1.(1).(24).Disaffected: While not every customer you come across will be thrilled to eat at your restaurant, some people are just downright disaffected. Customers who are disaffected with restaurants are generally unimpressed with all food establishments. So, what can you do to win over a customer who is disaffected? Try to change their mind about eating out by providing exceptional customer service. For example, greet them as they walk through your door and encourage them to come back again after they’ve had an adequate meal.
1.(1).(25).Disappointed: A dissatisfied customer is someone who felt they didn’t get what they paid for. They were unhappy with their meal or your service, or maybe they were given a wrong order. If you notice any particular types of customers that seem to be more frequently disappointed than others, think about how you can make sure these people have a positive experience so that you don’t lose them as customers.
1.(1).(26).Discount customer: Customer types for food industry and restaurants? There is always a customer out there somewhere who wants your product cheaper. These customers are looking for value. Don’t mistake them for poor business skills or inability to pay. They have their reasons, and you should learn about those reasons before dismissing them as customers. A discount customer will usually spend less per visit than other customers so learning how to keep his check averages low is important to your bottom line.
1.(1).(27).Disinterested: Restaurant customers can be divided into two types: disinterested and interested. Disinterested customers are at your restaurant by chance; they’re just killing time or looking for a quick bite to eat. They’re not actively seeking out your restaurant, but you serve them anyway.
1.(1).(28).Dormant: A dormant customer is someone who hasn’t visited your restaurant or establishment in over 6 months. When you see their names on your sign-in sheet, you might have a moment of panic—what if they don’t come back? This is normal; when customers don’t visit for awhile, you can almost feel them slipping away from your grasp. But that’s okay!
1.(1).(29).Draining: The No. 1 customer type for restaurants is draining. If you had a day where every single customer was draining, it would feel like you’d never make any money, that no one liked your food or that customers hated you personally. The truth is that every restaurant has their share of drains—some days they are just more prevalent than others.
1.(1).(30).Driven customers: These customers will often visit your establishment regularly (sometimes even multiple times a week) because they love what you offer. Even if your food is expensive, these diners will make it a point to return frequently because they like everything else about your place so much—the ambiance, service, etc. If you can find a way to keep these customers coming back for more without breaking their wallets, consider yourself lucky!
1.(1).(31).Family in a Rush: If you’re running a restaurant or food service business, chances are you run into families with kids fairly often. Family dining out is typically perceived as either great or horrible—kids can be just as much of a pain as they are adorable—but it’s important to maintain good relationships with families. Sure, they don’t always have perfect manners, but if you treat them right, they’ll continue to visit your establishment.
1.(1).(32).Foodies: These customers love food. They enjoy cooking at home, eating out and attending foodie events. Foodies love to try new cuisines, dishes, restaurants and are always up for tasting something new or different. If you can pique their interest, they will be frequent return customers (as long as your restaurant is affordable). They also help spread word-of-mouth advertising about your establishment because they like to talk about it with friends, family members and co-workers.
1.(1).(33).Impulsive customer: For food businesses, impulsive customers are likely to come into your store or restaurant and make a spur-of-the-moment purchase. This can be a positive thing—especially if you’re looking for impulse buys that get customers in through your doors. Because they’re spontaneous purchases, impulsive customers aren’t looking for anything specific; they just want something good to eat.
1.(1).(34).Insistent customers: Depending on your business, some customers may be more demanding than others. Maybe you’re a baker with a line out your door or maybe you’re sitting behind a desk, hoping for potential clients to reach out to you. Regardless of where you stand, it's important to understand that every customer is different. With that said, what are some differences between customers? Let's start with those who are most persistent.
1.(1).(35).Loyal customers: The best customers you can have are your loyal customers, who love your product or service so much that they keep coming back. Loyal customers are easy to keep around, since they won’t be drawn away by competitors’ offerings, and they should make up your primary focus as a business owner.
1.(1).(36).Need-based customer: This customer is primarily concerned with whether a product or service provides them with value, rather than price. This is one of your most loyal customers because they are generally aware that you are providing them with something that will improve their lives. They’re also more likely to make purchases from you as an ongoing investment in their health/lifestyle goals. Be sure to make it easy for these customers to find your products online.
1.(1).(37).Needs educated customers: Customers who are educated about your food will be quick to order and easy to please. Making your customers feel good about their choice can increase loyalty, repeat business, and word-of-mouth. Here are some ways you can educate your customers
1.(1).(38).New customers: If you’re new to a restaurant or a business within an industry, always introduce yourself as such. Explain that you’re there for your first time. Customers want to make sure they’re being served by an experienced server (one with knowledge about food allergies, a history with regulars who call in orders, etc.). It’s not really your fault if you don’t know what they want—and it hurts their dining experience when you treat them like you do.
1.(1).(39).Poker player customers: Poker players are perhaps some of your most interesting customers. They may be big spenders, but they also tend to be aggressive types that don’t mind voicing their opinions about everything from tipping to menu options. With a poker player customer, you’ll want to keep your interactions impersonal—for example, it’s usually best to hand them their bill rather than approach them at their table.
1.(1).(40).Potential customer: There are a lot of different types of customers in your restaurant or food business, so you should know about them. The first one is obviously a regular customer. Someone who has been coming to your place for at least three times per week for at least six months. They have their preferences with regards to where they sit, what they order and how they’re treated by staff.
1.(1).(41).Price sensitive customers: A small customer base often implies that these customers are price sensitive—that is, they only buy from you if your prices are lower than those of competitors. If that’s true, it’s important to find ways to keep costs down. For example, if you work at a restaurant or food-based business, consider expanding your offering to customers who don’t mind paying more for quality ingredients.
1.(1).(42).Regular customers: These are your regulars. They’re your most important customers—these are people who come in to see you every day. It can be a difficult customer type to have because it is harder to get a new customer than keep one, but if they leave, you will likely not be able to win them back. Make sure that you’re providing excellent service because these customers expect it.
1.(1).(43).Relationship customers: Customers who have a positive relationship with your restaurant can be very valuable. Your employees should work to maintain their relationships with these customers because, if you do it right, they will keep coming back to your restaurant even when there are other options available. These loyal customers can be instrumental to growing a business, but only if you consistently deliver high-quality service every time they visit. #customer types for food industry and restaurants #restaurant customer service
1.(1).(44).Solo Diner: Don’t let solo diners intimidate you—they may seem difficult, but in reality, they are simply just looking for some company. Treat them like a real person and take your time preparing their meal. Ensure that all dishes are on the table at once so they don’t feel rushed. Most importantly, ask what they would like to drink! This small step can make a huge difference.
1.(1).(45).Valued customers: Understanding how to please these customers is vital for an industry that thrives on repeat business. Valued customers are not only loyal, but their feedback also carries a lot of weight with other potential customers. The key to understanding valued customers is to ask them what makes them a valued customer. Here are a few questions you can ask: How often do you visit our restaurant? Why do you like to come here? What’s your favorite thing about our establishment? What would make us even better?
1.(1).(46).Wandering customers: In restaurants, wandering customers are customers who like to walk around looking at other diners' food. Wandering customers often get frustrated when they can't find a waiter to serve them. The best way to cater for wandering customers is by keeping your restaurant design clear and open. This encourages people to move around freely, making it easy for them to find your wait staff easily.
